You are world’s one of the fastest growing startups. You were coined as the Silicon Valley Unicorn. Then one day you find your CEO, President, VP, CFO, COO, Head of Engineering, Head of Production and other key members……all gone.
Yes, we are talking about Uber. A $70 billion market cap and countless happy riders and drivers, what’s not to like there? Well, of late, there’s been a lot and the fire may be burning out of control.
From fostering a culture of misogyny and being accused of stealing the self-driving system from Google to the looming fear of a collapsable business model, if more court case (Oh! there are many) comes its way — the taxi hailing app’s lifeline will shrink drastically.
So taking a leaf out of the ‘Uber’s Book of Blunders’, here are 3 mistakes every business should avoid, at all costs!
The first thing Uber wants to fix is its ‘culture’. They’ve brought in an external source (which is THEMSELVES!) to anchor its sinking ship….or we can say, car.
But here’s the thing with culture. It is a composition of the attitudes, values, behaviors and beliefs of everybody gelled together to produce work. That’s why company culture isn’t something you can change.
However, what you can change are the actions that make up the culture. Know how your people think, what they value and prioritize accordingly.
Where do you begin?
Glad you asked. Start by re-evaluating the ecosystem of the company as a whole. The old motivation theory of offering hefty salaries so you can get the car you always wanted no longer work — thanks to Uber (pun intended).
Along with paychecks, the magnet of purpose, play and potential is what drives the employees today. Even when you are on the uphill climb of your culture fix, don’t forget to focus on the peaks and valleys that guaranteed the climb in the first place.
Company culture crises are often the product of many small cracks. The first fracture in Uber’s perfect exterior appeared when a blistering blog post written by former Uber engineer Susan Fowler highlighted rampant sexual harassment and equally ambivalent response from HR.
What failed Uber here is its deficient Human Resource.
When the department that is important to keep things in order flunks, chaos are bound to happen. If an ineffective human resource persistently plagues a company, it not only affects organizational functioning but also impact recruitment, management policies and profitability.
Perhaps one of the biggest factors that are exacerbating Uber’s toxic work culture is its lack of transparency. Uber appears to have so far refused to investigate where the toxicity is coming from. Instead, it’s painted over its issues and focused on scaling. What Uber is facing now is the culmination of its inability to listen and not owning up to its problems.
While issues of diversity, equity, and inclusion might seem like petty problems to you, failing to incorporate these issues into your culture is the key to failure. Which is exactly what happened with Uber!
Travis Kalanick resigning as the CEO of Uber has not shocked anyone. Perhaps the only surprise was that it took him this long to step down from his high horse.
Similarly, if your ‘Win-At-All-Costs Ethos’ is harming your people — your employees and customers — it is time to take the back seat. Be brutally honest with yourself on your progress. Don’t try to curtain your shortcomings or failures.
Last but not the least, try and be honest with yourself and those around you. We promise things will be ten-times easier if you do so.
Anmol and his content developers were able to provide me with a keyword rich set of blog posts for a project I had. I requested 3 original blog posts for use on a campaign and got them quickly but without sacrificing quality. Every time I think Anmol and his team have exhausted what they can offer me I am always happy to find out that they are a one stop shop and can deliver almost any internet project both quickly and cost effectively.
Working with 42Works has been an experience I am not familiar with. In 42works, I found an attentive, eager to do right for the right reasons, and responsible consultant. 42works made many suggestions that made for a better project overall. I would say I am lucky to have found them, but the truth is I am fortunate. Their communication skills are superb, their dedication unmatched, and their personality made me look forward to working with them.
Excellent service all round. Took time to understand the requirements of the job – suggested good improvements and then set about providing a first class service. Very responsive, quick turnaround and the end result was exactly what we wanted. Would definitely use again and thoroughly recommend to anyone else.Very fast, quick replies, good communication. This job required a lot of small details and they always came through with a solution. I hope to work with 42Works for the long term.
The thing that I liked the most about 42works was their customer interaction chats. They are very comfortable in explaining complex tasks. I have thrown the kitchen sink at them time to time and they have bounced successfully every single time. I am yet to see a crisis which they couldn’t resolve. I fully recommend their services.
The best thing about the Anmol & 42 works team is that they know what I want and need before I even do. I am astonished at how smart, professional and easily available their services are. Had I known them about 5 years ago I’d have saved a lot of wasted efforts on projects. No one is like Anmol. In a world of imitators he is the real deal!
This was a challenging job for a challenging client and 42works came through with flying colors. They were able to resolve a few issues that my other programmers struggled mightily with and I would hire them again in a heart beat.